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FAQ's

The No Spill Spout FAQ's

MINIMUM ORDER

The No Spill Spout has no “minimum order” restrictions.

WHAT WILL THE NO SPILL SPOUT FIT ON?

The No Spill Spout is created to fit specifically on plastic 1-gallon jugs manufactured using the standard 38-400 opening and threads. There are over 185 brands of products sold in the 1-Gallon plastic containers that the No Spill Spout will attach to.

HOW DOES THE NO SPILL SPOUT WORK?

The No Spill Spout is the SIMPLY THE BEST Glug-Free Spill-Free Hassle-Free pouring spout funnel that helps pour liquid out of 1-Gallon plastic refill containers. The unique Patented design allows air to flow back into the container creating equilibrium so the liquid gently flows out, eliminating the “The Glug Glug” factor. Think of the No Spill Spout as a combination of a 5-inch long spout and funnel making it easy and handy to direct and pour the liquid into smaller refill bottles or receptacles, eliminating the hassle and costly mess of spills.

SHIPPING & HANDLING COSTS:

The No Spill Spout uses the USPS standard shipping rates.

SALES & SPECIAL OFFERS:

The No Spill Spout occasionally has a promotion, or a special offer and other discounts are not applicable to those items. Please stay tuned on our social media platform and check your email for news and sale announcements.

 

SHIPPING METHOD:

The No Spill Spout uses the United State Postal Service (USPS) for deliveries.

CANADIAN CUSTOMERS

International shipments are currently using the USPS ground delivery.

ORDER HANDLING:

The No Spill Spout ships on all regular business days Monday through Friday, except on holidays. We will update you through email with your purchased item tracking number and date of approximate arrival.

Your order uses the information filled out & submit during the ordering process, any additional charges assessed by USPS due to errors in the address or phone number will be passed on to you. So please assure correct information are provided before submitting an order to avoid other charges.

 

INTERNATIONAL ORDERS:

No Spill Spouts are currently available for international orders.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

When checking out, you have multiple options for payment. By clicking the appropriate button, you may:

  • Pay via PayPal.
  • Apple Pay
  • Google Pay
  • Shop Pay
  • MasterCard
  • VISA

We are unable to accept checks or purchase orders for now.

 LIABILITY

No Spill Spout will assume no liability for any goods that are improperly used, handled, applied, or stored.

PROBLEMS, RETURNS, & REFUNDS

We at No Spill Spout have created an extremely simple product that is produced defect-free. If there are any problems, we need to know about them and will respond back to you with an answer to help solve your issue. If during the shipping process the No Spill Spouts are damaged or parts are missing from your shipment, we will replace the item or refund the purchase price at our discretion. If there is any reason you are dissatisfied with your order, please contact us immediately, and we will work with you to resolve it.

We offer a 100% satisfaction guarantee within 180 days and if you are not satisfied with The No Spill Spout, we will refund your purchase.

HOW CAN I CHANGE MY SHIPPING ADDRESS?

If you have placed an order for your No Spill Spouts, and the product has not shipped yet, send an email with your order number and shipping address change and we will update the delivery to the new location.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?

The United States postal service consistently takes 3 to 5 days to deliver most orders.

CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?

Yes, you can pay through Paypal without a Paypal account. It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card that is supported by Paypal.

IN ORDER TO FULLY EXPERIENCE THE JOY OF SPILL-FREE POURING WE RECOMMEND:

  1. Choose a high-quality 1-gallon plastic containers without deformed and distorted opening.
  2. Attached and tightened the spouts securely on the 1-gallon plastic containers.

IF YOU EXPERIENCE LEAKING:

There has been some complaints about liquid leaking at the base of the No Spill Spout where it attaches to the 1-Gallon plastic containers. Our technical staff discovered two problems why leaking occurs.

The First (1st) most obvious issue we discovered is that individuals are not tightening the coupler ring sufficiently and a proper seal is not established. The Coupler has to be tightened fairly well so that the gasket is coming into complete contact with the bottle opening and creating the seal.

The Second (2nd) issue we noticed is with the manufactured 1- Gallon plastic bottles. In some instances, a jug may have a deformed opening and is distorted, not round. Prior to attaching the No Spill Spout, take a look at the opening on your 1-Gallon plastic jug and make a quick assessment about the opening. Some of these distorted 1-Gallon container openings create problems and leaking can occur since a proper seal with the gasket is not possible to be made, even when the coupler is sufficiently tightened.